Introduction
1Techlink Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Qwikkie mobile application (the "App").
This policy complies with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection laws.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and delivery address provided during registration.
- Payment Data: Financial information securely processed by our CBN-licensed third-party payment gateways. (We do not store your full card details).
- Location Data: Real-time geolocation data to facilitate accurate deliveries and show nearby vendors.
- Usage Data: Information on how you interact with the App, including access times, pages viewed, and device information.
How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process your transactions and deliver the products or services requested.
- Connect you with Vendors and Delivery Partners.
- Improve app functionality and user experience.
- Send administrative information, such as updates to our terms or order confirmations.
- Prevent fraudulent transactions and monitor against theft.
Information Sharing
We do not sell your personal data. We may share your information only in the following situations:
- With Vendors and Delivery Partners: We share your name, phone number, and delivery address to fulfill your orders.
- With Service Providers: Third-party companies that help us run our business (e.g., payment processing, cloud hosting, customer support).
- For Legal Obligations: When required by Nigerian law, court order, or governmental regulations.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception.
Your Data Rights
Under the NDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request the correction of inaccurate or incomplete data.
- Request the deletion of your personal data (where applicable).
- Object to our processing of your personal data.
- Withdraw your consent at any time.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Contact Us
If you have questions or comments about this Privacy Policy, or wish to exercise your data rights, please contact our Data Protection Officer: